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Ice Maker Troubleshooting & Repair

What Is Wrong With Your Ice Maker?

The ice maker is a separate appliance within the freezer section of your refrigerator/freezer. Please see the "How things Work" section of our website to learn about how ice makers normally function.

Even cheap fridge freezers have an ice maker because almost all refrigerators today have one. This is an important section of your refrigerator because ice cubes are almost a necessity when preparing cold drinks. It's important to take good care of the ice maker because it may be a little bit expensive to have it repaired. Below, you will find some of the common problems with ice makers and steps on how to fix it.

In-freezer ice makers are inexpensive. Often it's not economical to repair them after 6 to 8 years of use. When the problem is with the ice maker itself, we usually recommend replacing the unit rather than repairing it.

There are three common problems with ice makers:

There's no ice
Small or too few ice cubes
Specks in the cubes
More about ice makers
Ice maker replacement parts
Amazon.com delivers ice-maker kitsamazon

Note: If your repair problem isn't listed, click here to email or chat with a repair expert.

There's no ice

If your ice maker has stopped producing ice completely, check these, in this order:

  • It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these:
    • If your ice maker has a small red plastic lever, lower it to lower the wire.
    • If there's no plastic lever, simply lower the wire.
    In either case, the ice maker should begin producing ice again. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.
  • The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts! Also replace the water shut-off valve or water-inlet valve, or both, if necessary.
  • The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

Small or too few ice cubes

If the ice maker is producing ice poorly--making small cubes or too few cubes--you probably have a clogged water line, a defective water-inlet valve, or a defective ice maker mold thermostat that isn't cycling properly. Check these:

  • The water line that's attached to the back of the refrigerator. Make sure you have good water flow. If the flow is poor, repair, clean, or replace the tubing or the shut-off valve that supplies the water.
  • The water-inlet valve. Replace it if it has failed.
  • Check the freezer temperature. If should be 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.
  • The ice maker mold thermostat. Make sure that it's cycling properly.

Specks in the cubes

If you find black or gray specks in your ice cubes, have a look at the ice cube tray. If the protective coating is peeling away, the most economical solution is to completely replace the ice maker.

Checking the Ice Maker Function

With a volt meter you can check to see if you have 115v going to the maker on letters L and N on the face of the maker, if you do have 115v to the ice maker then lets see if your water valve is good take a  piece of insulated wire and strip the ends about a 1/4" and jump letters L & V on the face of the ice maker and see if you get water in the maker, if you do then the ice maker needs replaced, if you do not then you have a bad water valve.

find appliance parts quickly.
This easy-to-use search will help you find appliance parts quickly.
Begin by entering your appliance model number.

Where can I find the model number?
The model tag is usually in a visible location, on the front of
the appliance (not on the back). Example: LSQ8243HQ0

Warning! To avoid personal injury or even death, always disconnect your appliance from its power source--that is, unplug it or break the connection at the circuit breaker or fuse box--before you do any troubleshooting or repair work on your appliance. Also, because some components may have sharp edges, use caution while working on your appliance.

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