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What to Look for When Selecting a Home Warranty Company

by Nick Marr on Jun 10, 2020

Do you need a good home warranty company that will cover your needs? Finding the right company isn’t that easy, as there are lots of them that offer their services on the market. Some signs can tell you that a company is reliable and will suit your needs. Read on and find out more!

Good reviews

With having so many companies, you might feel overwhelmed. But, keep in mind that you can rely on reviews. Reviews tell you what customers experience when they work with a certain provider. The best home warranty companies will have lots of positive reviews from their customers. You should look for reviews that describe the whole experience and how the company handles the cases. This can give you an overview of what to expect from them.

Excellent comunication

A professional company will communicate with their customers properly. They should be responsive, whether you try to contact them via mail or the phone. Also, they should be open to any kind of questions and concerns from your side. Picking the right home warranty plan isn’t that easy. They should be able to assist you in the choice and give the information that you need.

Home warranty plan offers

Companies should have different choices when it comes to home warranty plans. They should have basic and premium plans so that you can choose the one that you really need. You have the freedom to choose whether you want to have your systems or appliances covered. Or, you can choose to cover both of them.

Keep in mind that plans from different companies can vary with the coverage. It is very important that you check what each one of them includes. Read the plan in detail so that you know which one is the best value for your money.

Consider the add ons

In addition to the regular plans, many companies offer additional add ons. This means that you can include coverage for items that haven’t been covered by your chosen plan. They are optional, so you can choose if you want them to be included in your plan and monthly premium. Add ons will allow you to cover additional systems such as a pool and a spa.

Service calls

Each company will charge a service call. When you consider different companies, check the sum that they require for a service call. The price per service call usually starts at $50 and depends on the plan.

Service completing time

One important aspect of the service that your company offers is the turn around time. You should contact your provider about this important question. Ask about how much time they will take to complete the service. This is very important, as appliances don’t pick the right time to fail. You don’t want to wait for them to repair your washer or furnace in a few weeks. They should let you know about the maximum time that they need to sort things out.

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